Hey, I'm Khaled
I build secure platforms across identity, cloud, and agentic AI.
Senior Director, Agentic AI Platform Engineering at RBC BorealisI've spent the last 12+ years designing and operating large-scale cloud, identity, and platform systems — mostly in highly regulated environments where security isn't optional and the stakes are real.
Right now I'm a Senior Director at RBC Borealis AI, where I lead the engineering vision for the bank's agentic AI platform. My day-to-day spans platform architecture, identity integration, orchestration patterns, observability, and governance. I work closely with Global Security, IAM, and Enterprise Architecture to make sure what we build actually holds up in production and meets the regulatory bar.
Before this, I was a Senior Product Manager (Technical) at Amazon Web Services, where I owned product strategy for AWS sign-in security, MFA, passkeys, and credential risk. I led the design and launch of passkeys and multiple MFA devices for AWS IAM, and played a key role in root MFA enforcement — the kind of work that touches millions of customers and has zero room for error. I also served as Amazon's representative on the FIDO Alliance board and contributed to the W3C WebAuthn Working Group, where I helped shape global standards for passwordless authentication.
Before AWS, I was Director of Product Management for Cloud & Transformation at RBC, where I owned strategy and roadmap for the bank's enterprise cloud platform and led cloud, infrastructure, and AIOps product teams. Prior to that, I held product and architecture roles at TD Bank and Rogers Communications, and started my career writing code at BlackBerry, Siemens, and McMaster University.
I also teach at BrainStation, where I mentor future product leaders and help them connect technical depth with real-world product thinking.
What drives me is a pretty simple idea: intelligent and secure systems should be accessible to everyone. I care about making things that are usable, trustworthy, and built to last.
Background & Credentials
BEng, Software Engineering
McMaster University, 2014
Current focus areas
How I work
- Start with customer and operational reality
- Treat security and usability as design constraints, not tradeoffs
- Prefer clear platform primitives over one-off solutions
- Write to clarify decisions and align teams
- Build iteratively with strong feedback loops
About this site
- A living archive of what I'm learning and building
- Notes and essays on platform design, identity, and AI
- A sandbox to practice modern tools and publish in public
Technical details
- Designed and coded on a Mac
- Built with Astro and Tailwind CSS
- Coded in Windsurf
- Source code hosted on GitHub
- Deployed with AWS CodeBuild on each push to GitHub, with local caching for faster builds
- Hosted on Amazon S3 with Origin Access Control — public access fully blocked
- Served through Amazon CloudFront with HTTPS enforcement, gzip/Brotli compression, and security headers
- URL rewriting handled by a CloudFront Function at the edge
- DNS managed by Amazon Route 53, secured with a wildcard TLS certificate from ACM
- Blog posts are enriched and polished by an AI agent powered by Amazon Bedrock — I write the draft, the agent does research and styling using my voice profile
- Data charts are code-rendered as SVG — no AI-generated images, no stock photos